Group Administrator Self-Service

Group Administrator Manuals

As the group administrator for your company, you serve as your employees’ primary contact for information about their health care benefits. Your role is essential in ensuring that the proper forms are completed and returned to us and we encourage you to explain the benefits and process issues to your employees as fully as possible.

One of the best resources you can use is the Group Administrator Manual. These manuals, each specific to managed care or traditional coverage, detail the process to enroll new hires, make status changes, update address changes and terminate coverage when necessary. The manuals also clearly outline our underwriting guidelines.

We recommend you carefully review these manuals. If you have any questions about your group benefits, refer to your group-specific contract/policy. However, if you have a question and are unable to find the answer in your contract/policy or this manual, call your account executive for assistance.

• BlueCare HMO and BlueCare HMO Plus Group Administrator Manual
  
  
• BlueCare Traditional, BlueCare Comprehensive, BlueCare PPO and BlueCare Qualified High Deductible PPO Group Administrator Manual
  
  
• BlueCare Traditional, BlueCare Comprehensive, BlueCare PPO and BlueCare Qualified High Deductible PPO Self-funded Group Administrator Manual