Self-Service Login / Register | bluecrossnepastore.com
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Trouble with Your Self-Service Account?

Self-Service Access -- Troubleshooting Assistance

Please select the type of Self-Service issue your are currently experiencing from the options provided below.

I Forgot My Password - Select this option if you don't remember the password that you initially set up for your account. Our online process will allow you to reset your password via email.
I Forgot My Username - Select this option if you don't remember the username associated with your account. Our online process will walk you through retrieving this information along with allowing you to reset your password.
My Account is Locked - Select this option if you are able to login to Self- Service but are receiving an "Your Account is Locked" message. Our online process will walk you through the steps to unlock your account so you can continue to utilize Self-Service.

If you are still experiencing Self-Service issues after utilizing the options listed above, please contact Customer Service for further assistance.