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Patient Centered Medical Home Pilot Program Launched

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At Blue Cross of Northeastern Pennsylvania, your health is everything to us.

That’s why we have joined together with Susquehanna Health to start a Patient Centered Medical Home pilot program with Susquehanna Health Medical Group’s (SHMG) doctors in Lycoming and Clinton Counties.

This program will help SHMG patients get high-quality, efficient health care. SHMG care coordinators will now be available to work closely with patients and with Blue Cross of Northeastern Pennsylvania health coaches and care managers. And, they will work together to share information and resources.

This means that patients are getting preventive services, tests, follow-up care and the education they need in the most efficient way, without performing extra steps that aren't needed. The care is documented and shared with all SHMG providers as needed. Each patient's needs are met in a cost-effective way and with the best possible health outcomes.

By meeting these goals, the program will make sure that you are getting even better care in areas such as childhood immunizations, cancer screenings, diabetes testing and cholesterol management. It also partners you with your doctor so that you can help make decisions that affect your health care.

This program will strive to:

  • Improve the overall health of our community
  • Improve your personal care experience
  • Lower the cost of care

In addition to shared-quality care, Blue Cross of Northeastern Pennsylvania will support SHMG doctors in transforming their offices and staff support. Care coordinators will work with our Blue Health Solutionssm care managers to plan for better care management for you and your family.

The care coordinators are a key component of this program,” said Nina M. Taggart, MD, vice president of clinical operations and chief medical officer for BCNEPA. “They will be in the physician offices working with patients every day to make sure they are getting the right care at the right time for the best outcomes.”

The pilot program will run through 2015 and will be reviewed every 6 months. It should serve as an example of best practices to other doctors’ offices across the region. For more information visit bcnepa.com.