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Member Self-Service

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Quick service. Easy access. Member self-service.

Looking for a quick and easy way to manage your health care benefits and services? You’ve got it! Our Member Self-Service site makes your health care experience easier and gives you even more information, so you can make the most educated health care decisions.


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Manage Your Benefits

View and search claims history and print your EOBs for personal medical records.  Stay on top of how much you'll have to pay for medical services or prescription drugs.  Check the status of prior authorizations (approvals for service), if you're a BlueCare HMO member.  Update your profile to ensure we have your most current information or view an electronic copy of your ID card.  It’s all here…at your fingertips!

  • View your claims
    Access your most recent claim activity and EOBs for yourself and your covered family members.
  • Review your benefits
    Always know the status of your deductibles and benefit maximums.
  • Request/View Your ID card(s)
    Your ID card is the key to your benefits and services. Need a new one? Not a problem.
 

Improve Your Wellness

Get the answers you need, at your convenience, with online resources to help you manage your health. Our valuable wellness tools help you make smarter health care decisions, and discounts on products and services help improve your quality of life.  Easy access to your employer-offered FSA, HSA or HRA accounts, as well as many other wellness tools and presentations to  help you live a healthier life. 

  • Online applications
    Manage your health funding account, or complete a health assessment.

Make Informed Health Care Decisions

Looking for a new doctor? Or maybe the best doctor for your specific needs? Use this site to search for participating doctors, compare hospitals in your area and find the best place to have the health care services you need. 

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  • Find a Doctor/Hospital
    Compare cost and quality data on doctors and hospitals to find the one that best suits your needs.
  • Choose a new PCP
    Members of our managed care plans can change PCPs right here.
 

Get Answers to Your Health Questions

Whether you have a question about a health concern or a benefit issue, get your answers quickly and easily. Chat online with us or send us an email. Either way, we’re here to help you...anytime day or night.

  • 24/7 Nurse Now
    Chat online with a nurse to get advice 24 hours a day, 7 days a week.
  • Ask a question
    Use our Message Center to contact our customer service team.

Self-Service Login

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